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BBO International - Frequently Asked Questions

If you’re looking to elevate your poker experience, you’re in the right place. BBO Poker Tables has been the most trusted poker table brand in the U.S. for over a decade, serving icons like the World Poker Tour, Paramount Studios, and the Golden State Warriors. Now, through BBO International, that same world-class craftsmanship and elite-level service is available across the region — so your next game isn’t just another night, it’s a lasting memory.

We know premium clients don’t want to be “sold” — they want the right fit. That’s why we’re here to answer your questions, not push a product. Whether you're planning a high-stakes private game or building a signature entertainment space, this FAQ was created to help you decide if BBO is the right partner to bring your vision to life.

Yes. BBO offers extensive customization options, allowing for designs that align with traditional, elegant or modern aesthetics. You can select from various materials, finishes, and layouts to harmonize with your interior decor.
BBO tables are crafted with high-quality materials, including solid wood, premium foam, and professional playing surfaces with casino grade materials imported from the US. These materials ensure durability, professional performance and a refined appearance.
BBO Poker Tables are available across Asia, Europe, and Oceania. Our tables are built to the same professional specifications as our USA tables using premium USA materials, but are shipped from our strategically located international facilities to minimize lead times and shipping costs. We have established a robust global logistics network to ensure you receive world-class quality with localized efficiency.
BBO offers a 5 year limited warranty on all non-consumable parts, including structural and hardware components. Consumable materials like foam and layouts are subject to normal wear and tear and feature a 60 day warranty (e.g. card room professional use will wear faster than casual at home use). Electronic components feature a 2 year warranty and seating also feature a 2 year warranty.
Yes. Many BBO tables come with optional dining tops, allowing for seamless transitions between gaming and dining or conference experiences.
Payments are processed through BBO's website via Wire Transfer and popular local payment processing. Please refer to https://global.bbopokertables.com to check your local payment options.
BBO poker tables are built with professional grade materials, meaning the playing surface is all waterproof, flameproof and highly durable. Clean spills promptly with a mild soap and water solution. Avoid using harsh chemicals to preserve the table's finish.
We are continuously improving our logistics service levels to our BBO International customers and assembly assistance is available in most major markets. Please refer to https://global.bbopokertables.com for more information.
Currently, BBO does not have showrooms International. However, we are actively partnering with poker tours and events. If you have an event you would like to partner with BBO International, please email info@bbopokertables.com, we would love to be a part of it!
Inspect the table upon delivery and note any damages on the bill of lading. Contact BBO immediately to report issues and arrange for replacements.
Absolutely. BBO International provides customization options on the armrest materials and playing surface to align with your design preferences. We also have options to including LED lighting, power charging, shufflers and more to build your dream poker table.
BBO accepts returns within 30 days of delivery. Customers are responsible for return shipping costs, and a 15% restocking fee applies to standard order returns. Customized poker tables are non-refundable but a 50% store credit will be issued within 14 days.
BBO International strives to have leading payment solutions as well as buy now pay later options. Please check the payment options available in your region at https://global.bbopokertables.com
BBO International offers various table sizes and shapes. Please double check the sizing in the specifications section of our details page against your space.
BBO International is supportive of community events and promotions in Japan, South Korea, Singapore, Hong Kong and Taiwan. If you have an event and would like BBO International to be a part of it please let us know at info@bbopokertables.com